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Privacy Policy

Effective Date: [28/12/24]
Last Updated: [28/12/24]

Passive Protect is committed to safeguarding the privacy and personal data of our customers, employees, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and postal address.

  • Business Information: Details about your organisation, including location and services requested.

  • Technical Information: IP address, browser type, and other data collected via cookies when you visit our website.

  • Communication Records: Emails, enquiries, and feedback.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide our fire safety services, including fire door inspections, fire stopping, and risk assessments.

  • To respond to enquiries and provide customer support.

  • To send updates about our services or promotions (with your consent).

  • To comply with legal and regulatory obligations.

  • To improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers working on our behalf (e.g., contractors or IT support).

  • Legal or regulatory authorities, if required by law.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, where applicable.

  • Objection: Object to processing for marketing purposes.

  • Data Portability: Request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics. By using our site, you consent to the use of cookies as outlined in our Cookie Policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Passive Protect
Email: info@passiveprotect.co.uk
Phone: 07983855454
Website: https://www.passiveprotect.co.uk

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